Last Updated: 2 September 2026
Welcome to Srujana by Varsha.
These Terms & Conditions govern your access to and use of https://srujanabyvarsha.in/ and the purchase of products from Srujana by Varsha through the website.
By accessing, browsing or using the website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the website or place an order.
1. About Srujana by Varsha
Srujana by Varsha is an online business offering fashion jewellery and accessories through its website.
Website: https://srujanabyvarsha.in/
Business Address:
D-69, Motiram Park, S No 1/12,
Karve Road, Kothrud,
Pune 411038, Maharashtra, India
Phone: +91 98600 73188
Email: info@srujanabyvarsha.in
Srujana by Varsha currently accepts and delivers orders within India. Although the website may be accessible from other countries, products are currently available for delivery only within India.
2. Acceptance of Terms
By accessing or using this website, you confirm that you have read, understood and agreed to these Terms & Conditions.
These Terms apply to all visitors, users, registered customers and customers who place orders as guests.
These Terms also apply to any new features, services or functionality introduced on the website unless otherwise stated.
If you do not agree with these Terms & Conditions, you should discontinue use of the website.
3. Eligibility
You must be legally capable of entering into a binding contract under applicable Indian law to place an order through this website.
If you are using the website on behalf of another person or entity, you confirm that you are authorised to do so.
4. Products and Product Information
Srujana by Varsha makes reasonable efforts to ensure that product descriptions, photographs, colours, dimensions and other information displayed on the website are accurate.
However:
- Product photographs are intended for representation and may vary slightly from the actual product.
- Colours may appear different depending on your monitor, screen, device settings and lighting conditions.
- A colour variation of approximately 5% to 10% may occur due to differences in display and monitor settings.
- Handcrafted products may have minor variations in colour, texture, shape, finish or appearance.
- Such variations may be a natural characteristic of handmade products and do not necessarily constitute a defect.
We reserve the right to correct errors, inaccuracies or omissions and to update product information when necessary.
5. Product Availability
All products are subject to availability.
We reserve the right to:
- Limit the quantity of products available for purchase.
- Discontinue products.
- Modify product specifications.
- Correct pricing or product information errors.
- Cancel an order where a product is unavailable or cannot reasonably be fulfilled.
If we are unable to fulfil an order after payment has been received, we will inform you and process the applicable refund in accordance with our Cancellation & Refund Policy.
6. Pricing
Prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.
We make reasonable efforts to ensure that prices displayed on the website are accurate.
Prices may be changed from time to time without prior notice. However, the price applicable to an order will be the price displayed at the time the order is successfully placed, subject to correction of genuine pricing or technical errors.
Applicable taxes and other charges, where required, will be reflected during checkout.
Shipping charges, where applicable, will be displayed before the order is completed.
7. Orders and Order Acceptance
When you place an order on the website, you are making a request to purchase the selected products.
After successfully placing an order, you may receive an order confirmation through the contact details provided by you.
An order confirmation does not necessarily mean that the order has been finally accepted in every circumstance. We reserve the right to cancel or decline an order in circumstances including:
- Product unavailability.
- Incorrect product or pricing information.
- Suspected fraudulent or unauthorised activity.
- Technical errors.
- Inability to deliver to the provided address.
- Other circumstances where fulfilment is not reasonably possible.
Where payment has already been received for an order that we cancel, the applicable amount will be refunded in accordance with our Cancellation & Refund Policy.
8. Order Cancellation
Orders are generally processed promptly after confirmation.
Once an order has entered processing or has been dispatched, cancellation may not be possible.
If you wish to request cancellation, please contact us as soon as possible after placing the order at:
Email: info@srujanabyvarsha.in
Phone: +91 98600 73188
Cancellation requests will be handled in accordance with our Cancellation & Refund Policy.
This clause supersedes the previous wording that stated that an order could never be cancelled. I recommend this wording because an absolute prohibition can unnecessarily conflict with applicable consumer protections.
9. Payment
Payments may be made using the payment methods made available at checkout.
Customers are responsible for providing accurate information necessary to complete the transaction.
Payment information may be processed by third-party payment service providers. Srujana by Varsha does not store complete payment card information unless specifically stated otherwise.
Transactions may be subject to the terms and privacy policies of the relevant payment service provider.
10. Shipping and Delivery
Orders are delivered within India, subject to serviceability.
Our current standard shipping structure is:
- Standard shipping: ₹70
- Free shipping: Orders of ₹2,000 or above, subject to applicable shipping conditions and serviceability.
Delivery timelines may vary depending on the destination, product availability, processing time and logistics provider.
For complete information regarding order processing, dispatch, delivery, shipping charges, tracking, failed deliveries and delivery-related issues, please refer to our Shipping & Delivery Policy.
11. Returns, Refunds and Exchanges
Returns, cancellations, refunds and applicable exchanges are governed by our Cancellation & Refund Policy.
Customers should review that policy before placing an order.
Where a return or refund is permitted, the applicable conditions, timelines and procedures specified in that policy will apply.
12. Damaged, Incorrect or Missing Products
If you receive a product that is damaged, incorrect or missing from your order, please contact us as soon as reasonably possible.
Please provide:
- Order number.
- Description of the issue.
- Photographs of the product and packaging.
- Unboxing video, where available and applicable.
Unboxing Video
Customers are strongly advised to record a continuous unboxing video showing the unopened package, package condition, opening of the package and the contents received.
An unboxing video can significantly assist us in verifying claims involving:
- Damaged products.
- Missing products.
- Incorrect products.
- Tampered or damaged packaging.
However, the absence of an unboxing video does not by itself automatically waive or extinguish any rights or remedies available to a consumer under applicable law.
Claims will be assessed in accordance with our Cancellation & Refund Policy and applicable law.
This is a better formulation than saying “unpacking video is mandatory,” because an absolute condition could create unnecessary legal exposure.
13. Handmade and Natural Variations
Srujana by Varsha offers products that may involve handcrafted work.
Minor variations between individual pieces may occur due to the handmade nature of the products.
Such variations may include differences in:
- Colour.
- Texture.
- Pattern.
- Shape.
- Finish.
- Placement of handcrafted elements.
These variations are not necessarily defects and may be part of the individual character of a handcrafted product.
14. Bulk Orders
Customers interested in bulk purchases may contact us regarding applicable discounts or commercial terms.
For a single order exceeding ₹10,000, please contact us to discuss potential bulk-buy discounts.
Phone: +91 98600 73188
Email: info@srujanabyvarsha.in
Bulk pricing or discounts are subject to availability and may vary depending on the products and quantity ordered.
15. Website Content and Intellectual Property
All content available on the website, including but not limited to:
- Brand name.
- Logos.
- Product photographs.
- Product descriptions.
- Text.
- Graphics.
- Designs.
- Videos.
- Website layout.
- Other visual and written content,
is owned by or licensed to Srujana by Varsha, unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, transmit, sell, commercially exploit or otherwise use our content without prior written permission.
Unauthorised use of our intellectual property may violate applicable intellectual property laws.
16. Permitted Use of the Website
You agree to use the website only for lawful purposes.
You must not:
- Use the website for fraudulent purposes.
- Attempt to gain unauthorised access to the website or its systems.
- Introduce malicious software or harmful code.
- Interfere with website security or functionality.
- Scrape, copy or reproduce website content for unauthorised commercial use.
- Use the website in a manner that may damage, disable or impair its operation.
- Provide false or misleading information while placing an order.
We reserve the right to restrict or terminate access where we reasonably believe that the website is being misused.
17. User Information
When creating an account or placing an order, you agree to provide accurate and complete information.
You are responsible for ensuring that your:
- Name.
- Email address.
- Phone number.
- Billing information.
- Shipping address.
- Other information required to process your order,
is accurate and up to date.
Srujana by Varsha shall not be responsible for delays or failed deliveries caused by inaccurate or incomplete information provided by the customer.
18. Privacy
Your use of the website and the handling of personal information are governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store and otherwise process personal information.
Our Cookie Policy explains our use of cookies and similar technologies.
19. Third-Party Services
The website may use third-party services for purposes including:
- Payment processing.
- Shipping and logistics.
- Website analytics.
- Security.
- Communication.
- Other operational requirements.
The availability and use of such third-party services may be subject to the terms and policies of the respective service providers.
20. Website Availability
We make reasonable efforts to keep the website available and functioning properly.
However, we do not guarantee that the website will always be:
- Available without interruption.
- Free from technical errors.
- Free from bugs.
- Completely secure.
- Free from viruses or other harmful components.
Website availability may occasionally be affected by maintenance, technical problems, service-provider issues or circumstances beyond our reasonable control.
21. Limitation of Liability
To the extent permitted by applicable law, Srujana by Varsha shall not be liable for indirect, incidental or consequential losses arising from the use of the website or inability to use the website.
Nothing in these Terms is intended to exclude or restrict any consumer right, statutory right or legal remedy that cannot lawfully be excluded or restricted under applicable law.
22. Force Majeure
Srujana by Varsha shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.
These may include:
- Natural disasters.
- Severe weather.
- Government restrictions.
- Strikes.
- Transportation disruptions.
- Civil disturbances.
- Widespread logistics disruptions.
- Technical infrastructure failures.
- Other events beyond our reasonable control.
We will make reasonable efforts to minimise the impact of such circumstances and resume normal operations as soon as reasonably possible.
23. Grievance Redressal
We are committed to addressing customer concerns in a fair and timely manner.
For any complaint, concern or grievance relating to an order, product, service or use of the website, you may contact us at:
Srujana by Varsha
D-69, Motiram Park, S No 1/12,
Karve Road, Kothrud,
Pune 411038, Maharashtra, India
Phone: +91 98600 73188
Email: info@srujanabyvarsha.in
We will make reasonable efforts to acknowledge and address complaints in accordance with applicable law.
24. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer protection laws and the jurisdiction of competent consumer authorities, courts having jurisdiction in Pune, Maharashtra shall have jurisdiction over matters arising in connection with these Terms & Conditions.
25. Changes to These Terms
Srujana by Varsha may update these Terms & Conditions from time to time to reflect changes in our business, website, services or applicable laws.
The updated Terms & Conditions will be published on this page with the revised Last Updated date.
Your continued use of the website after such changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
26. Contact Us
For questions regarding these Terms & Conditions, please contact:
Srujana by Varsha
D-69, Motiram Park, S No 1/12,
Karve Road, Kothrud,
Pune 411038, Maharashtra, India
Phone: +91 98600 73188
Email: info@srujanabyvarsha.in
Website: https://srujanabyvarsha.in/